Clearspeed
Surge
Quickly identify and triage claims risk during catastrophic events



Scale for the Surge
Easily unblock the real-time processing of large weather-based demand at initial notice of loss by automating high-volume, low-risk claims with Clearspeed Surge. Clearspeed Surge provides unique, simple, and highly effective risk insight that has previously been difficult and expensive to acquire from any other source.
Empower operational teams with a new risk data point that helps to meet customer needs when both are most vulnerable through excess demand.
Why use Clearspeed Surge?
Clearspeed Surge now offers instant massive scale using quick and easy automated questionnaires that identify risk with greater than 97% accuracy.
Scale quickly with confidence
Reduce the impact on your operations with real-time straight through processing.
Meet your customer needs
Fast-track low-risk customers while freeing skilled adjusters to act on top priority claims.
Reduce opportunistic fraud
Flag high-risk claims at initial notice of loss for focused follow up.
Seamless integration
Our cloud architecture makes it quick and easy to integrate Clearspeed alerts into your claims process.
Anywhere in the claims journey
From FNOL to SIU
Any customer touchpoint
Web, call center, chat
Flexible results delivery
Clearspeed application or API
How it works
Clearspeed delivers unique risk alerts to enable straight through processing, improve operational efficiency and reduce fraud.

Voice
End-user completes short automated yes/no questionnaire by phone
Data Model
Speech is converted into our unbiased and language-independent data model
Analysis
Data is analyzed for the presence of risk-associated vocal characteristics.
Results
Claims risk is scored and results provided via API or web app.
What our clients are saying?
Clearspeed brings a new and highly effective approach to screening for claims fraud at scale.
Clare Lunn
Head of Counter Fraud | Markerstudy
Clearspeed Surge resources
Resources
Don’t see what you’re looking for?
Check out our Resources centre or reach out to us at info@clearspeed.com
