Clearspeed
Surge

Insurance solutions overview

Quickly identify and triage claims risk during catastrophic events

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Overview

Benefits

How it works

Resources

Scale for the Surge

Easily unblock the real-time processing of large weather-based demand at initial notice of loss by automating high-volume, low-risk claims with Clearspeed Surge. Clearspeed Surge provides unique, simple, and highly effective risk insight that has previously been difficult and expensive to acquire from any other source.

Empower operational teams with a new risk data point that helps to meet customer needs when both are most vulnerable through excess demand.

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Why use Clearspeed Surge?

Clearspeed Surge now offers instant massive scale using quick and easy automated questionnaires that identify risk with greater than 97% accuracy.

Scale quickly with confidence

Reduce the impact on your operations with real-time straight through processing.

Meet your customer needs

Fast-track low-risk customers while freeing skilled adjusters to act on top priority claims.

Reduce opportunistic fraud

Flag high-risk claims at initial notice of loss for focused follow up.

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Seamless integration

Our cloud architecture makes it quick and easy to integrate Clearspeed alerts into your claims process.

Anywhere in the claims journey

From FNOL to SIU

Any customer touchpoint

Web, call center, chat

Flexible results delivery

Clearspeed application or API

How it works

Clearspeed delivers unique risk alerts to enable straight through processing, improve operational efficiency and reduce fraud.

How Clearspeed works

Voice

End-user completes short automated yes/no questionnaire by phone

Data Model

Speech is converted into our unbiased and language-independent data model

Analysis

Data is analyzed for the presence of risk-associated vocal characteristics.

Results

Claims risk is scored and results provided via API or web app.

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What our clients are saying?