ASSESS CLAIMS RISK
QUICKLY AND ACCURATELY
Expedite low-risk claims, focus adjusters on high-risk cases that require expert follow up, and create a better
experience for your policyholders.
Optimize Your Claims Process
With greater than 97% accuracy, Clearspeed provides objective and unbiased risk alerts in any language and without any additional data. Clearspeed delivers value across your claims journey simply by including short, automated phone questionnaires within your current process.
An Essential New Data Point
At initial notice of loss (FNOL), Clearspeed Express helps you triage claims at scale, boosting straight-through processing and speed to pay for low-risk claims, while flagging high-risk claims for a closer look.
For weather-based events, Clearspeed Surge easily unblocks the real-time processing needed at initial notice of loss by automating high-volume, low-risk claims.
For adjustors and special investigation units (SIU), Clearspeed Precision can pinpoint where fraud may lie and focus follow up efforts for increased productivity.
Fast and Easy Deployment
Clearspeed can be used to triage early in the claims process or deployed for investigations.
However you use it, Clearspeed saves you time and money while reducing fraud exposure.
FOR FNOL
FOR SIU
FOR HIGH-DEMAND EVENTS
Seamless Integration
Our cloud architecture makes it quick and easy to integrate Clearspeed alerts into your claims process.
Anywhere in the claims journey
-
- From FNOL to SIU
Any customer touchpoint
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- Web, call center, chat
Flexible results delivery
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- Clearspeed application or API
How it Works
Clearspeed delivers unique risk alerts to enable straight through processing, improve operational efficiency and reduce fraud.
01
CLAIMANT COMPLETES SHORT, AUTOMATED YES/NO QUESTIONNAIRE BY PHONE
02
SPEECH IS CONVERTED INTO OUR UNBIASED AND LANGUAGE-INDEPENDENT DATA MODEL
03
DATA IS ANALYZED FOR THE PRESENCE OF VOCAL CHARACTERISTICS ASSOCIATED WITH RISK
04
RISK IS SCORED AND RESULTS ARE PROVIDED VIA API OR WEB APP
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Clearspeed Voice Analytics delivers highly accurate and objective claims risk data.