ASSESS CLAIMS RISK
QUICKLY AND ACCURATELY

Expedite low-risk claims, focus adjusters on high-risk cases that require expert follow up, and create a better
experience for your policyholders.

Optimize Your Claims Process

With greater than 97% accuracy, Clearspeed provides objective and unbiased risk alerts in any language and without any additional data. Clearspeed delivers value across your claims journey simply by including short, automated phone questionnaires within your current process.

An Essential New Data Point

At initial notice of loss (FNOL), Clearspeed Express helps you triage claims at scale, boosting straight-through processing and speed to pay for low-risk claims, while flagging high-risk claims for a closer look.

For weather-based events, Clearspeed Surge easily unblocks the real-time processing needed at initial notice of loss by automating high-volume, low-risk claims.

For adjustors and special investigation units (SIU), Clearspeed Precision can pinpoint where fraud may lie and focus follow up efforts for increased productivity.

Clearspeed Insurance Data Point-2

Fast and Easy Deployment

Clearspeed can be used to triage early in the claims process or deployed for investigations.
However you use it, Clearspeed saves you time and money while reducing fraud exposure.

FOR FNOL

FOR SIU

FOR HIGH-DEMAND EVENTS

Seamless Integration

Our cloud architecture makes it quick and easy to integrate Clearspeed alerts into your claims process.

Anywhere in the claims journey

    • From FNOL to SIU

Any customer touchpoint

    • Web, call center, chat

Flexible results delivery

    • Clearspeed application or API
Seamless Integration

How it Works

Clearspeed delivers unique risk alerts to enable straight through processing, improve operational efficiency and reduce fraud.

01

CLAIMANT COMPLETES SHORT, AUTOMATED YES/NO QUESTIONNAIRE BY PHONE

02

SPEECH IS CONVERTED INTO OUR UNBIASED AND LANGUAGE-INDEPENDENT DATA MODEL

03

DATA IS ANALYZED FOR THE PRESENCE OF VOCAL CHARACTERISTICS ASSOCIATED WITH RISK

04

RISK IS SCORED AND RESULTS ARE PROVIDED VIA API OR WEB APP

Featured Content

Blog

Blog

5 Ways a New Approach To Voice Analytics Accelerates Claims Payouts in an Era of Increasing Fraud

CaseStudy

Case Study

El Roble Seguros Sees 31x ROI in First Year with Clearspeed Voice Analytics

Video

Video

Clearspeed Voice Analytics delivers highly accurate and objective claims risk data.