Scale for the Surge
Easily unblock the real-time processing of large weather-based demand at initial notice of loss by automating high-volume, low-risk claims with Clearspeed Surge.
Clearspeed Surge provides unique, simple, and highly effective risk insight that has previously been difficult and expensive to acquire from any other source.
Empower operational teams with a new risk data point that helps to meet customer needs when both are most vulnerable through excess demand.
Powered by Market Leading Voice Analytics
Clearspeed Surge now offers instant massive scale using quick and easy automated questionnaires that identify risk with greater than 97% accuracy.
Scale Quickly with Confidence
Reduce the impact on your operations with real-time straight through processing
Meet Your Customer Needs
Fast-track low-risk customers while freeing skilled adjusters to act on top priority claims
Reduce Opportunistic Fraud
Flag high-risk claims at initial notice of loss for focused follow up
Seamless Integration
Our cloud architecture makes it quick and easy to integrate Clearspeed alerts into your claims process.
Any customer touchpoint
-
- Web, call center, chat
Flexible results delivery
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- Clearspeed application or API
Clearspeed brings a new and highly effective
approach to screening for claims fraud at scale.
Clare Lunn, Head of Counter Fraud
Markerstudy
How it Works
VOICE
Claimant uses phone
or app to answer short
set of yes/no questions
DATA MODEL
Speech is converted into our unbiased and language-independent data model
ANALYSIS
Data is analyzed for the presence of risk-associated vocal characteristics
RESULTS
Claims risk is scored and results provided via API or web app
Featured Content
Clearspeed Launches Surge to Quickly and Accurately Assess Claims Risk for Catastrophic Events
Insurance Fraud is on the Rise – Are You Prepared for the Perfect Storm?
5 Ways a New Approach To Voice Analytics Accelerates Claims Payouts in an Era of Increasing Fraud