Clearspeed Express

Speed up claims and boost your decision confidence

Straight Through or Follow Up

Clearspeed Express offers a fast and easy way to identify claims risk for a significant lift in FNOL/ENOL decision making confidence.

Instantly elevate your customer experience with powerful, automated voice questionnaires that quickly assess the level of claims risk with Clearspeed Express.

Clearspeed Express significantly reduces your claims cycle for faster processing and a lower OpEx.

Powered by Market Leading Voice Analytics

Clearspeed Express provides a new data point that reveals risk in your customers’ answers to easy, automated questionnaires with greater than 97% accuracy.

Happy customers

Improve the Customer Experience

Speed up decision making and fast-track low-risk customers while freeing skilled adjusters to act on top priority claims

Optimize Operations

Optimize Operational Efficiency

Reduce the impact on your operations with real-time straight through processing, safely settling claims with confidence

reduce fraud

Reduce Fraud Exposure

Deter opportunistic fraud and flag high-risk claims at initial notice of loss for focused follow up

Seamless Integration

Our cloud architecture makes it quick and easy to integrate Clearspeed alerts into your claims process.

Any customer touchpoint

    • Web, call center, chat

Flexible results delivery

    • Clearspeed application or API
Seamless Integration

Clearspeed brings a new and highly effective approach to screening for claims fraud at scale.

Clare Lunn, Head of Counter Fraud
Markerstudy

How it Works

VOICE

Claimant uses phone
or app to answer short
set of yes/no questions

DATA MODEL

Speech is converted into our unbiased and language-independent data model

ANALYSIS

Data is analyzed for the presence of risk-associated vocal characteristics

RESULTS

Claims risk is scored and results provided via API or web app

Featured Content

Blog

Blog

5 Ways a New Approach To Voice Analytics Accelerates Claims Payouts in an Era of Increasing Fraud

CaseStudy

Case Study

El Roble Seguros Sees 31x ROI in First Year with Clearspeed Voice Analytics

Video

Video

Clearspeed Voice Analytics delivers highly accurate and objective claims risk data.