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PwC and voice analysis firm Clearspeed are working together in a new partnership aimed at stemming the tide of insurance claims fraud

This partnership will witness PwC UK endorsing organisations across sectors like insurance, banking, and the public domain to handle large-scale customer interactions effectively, especially where fraud threats loom large.

The alliance gives the firm’s clients the opportunity to enhance the experience of their customers by speeding up their claim, application or process, while more efficiently and effectively managing fraud risk across their operations.

Alex Martin, CEO and co-founder of AI-enabled voice analytics provider, and British Insurance Award winner Clearspeed, explains to Scott McGee how the business has gone from helping the armed forces spot attackers to helping insurers catch fraudulent claims.

A rise in speculative fraud amid the UK’s cost-of-living crisis has the insurance industry under pressure – but it’s also an opportunity to embrace innovative approaches and bring new technology into the fold. Read Clearspeed's POV on leveraging technology, like its AI-powered voice analytics, to assess the risk of fraud in a claim by simply asking customers a short set of yes/no questions.

Clearspeed’s technology analyzes speech to identify risk-associated vocal characteristics in any language and without any additional data. The company’s solutions are used by leading global corporations and government organizations in sectors such as insurance, security, sports integrity and social impact.

Speed and security are often seen as being mutually exclusive in claims processing…Clearspeed CEO and Co-founder Alex Martin learned his lessons on the battlefield to resolve that conflict once and for all.

Risk & Insurance® had the opportunity to catch up with Alex Martin, the CEO and cofounder of Clearspeed, an A.I.-enabled voice analytics company that assesses the risk of fraud through speech.

Whether you’re a founder, entrepreneur, manager, or just looking for inspiration in the newyear, Clearspeed CEO Alex Martin spoke to TechCrunch about the best books he’s read in 2022.