The insurance industry has a foundation with customers built on trust, but that trust is being eroded from several angles. The perfect storm of inflation, rising consumer expectations, and growing fraud is being accelerated as we navigate increasingly extreme weather.
With technological advances over the past decade, insurers have made strides in implementing technology to pay claims for the good guys faster while deterring opportunistic fraud. Although fraud technology used at first notice of loss (FNOL) has made it increasingly difficult for individuals to commit insurance fraud, the industry has a long way to go.
Nearly every insurance organization—from local agents to corporate headquarters–uses integrated voice response technology to interact with callers and automate services. Thanks to DSP, NLP, AI, and other developments, there’s a growing ecosystem of voice technologies beyond IVR striving to improve both enterprise operations and the customer experience (although nearly 90 percent of people still hate phone menus.)
As an insurance professional you know that the customer claims experience is key to being successful in the industry. Collecting quickly on claims after accidents and disasters is why people buy policies – this is one of the great financial safeguards for consumers worldwide. Paying out on valid claims expeditiously is a core value that insurers provide.
In response to the ongoing COVID-19 pandemic, federal and state governments are offering increased benefits payments and unemployment benefits. Millions of people need the extra help to recover from the pandemic’s job loss and health crises. Unfortunately, aid programs of such magnitude invite fraud through identity theft and false or exaggerated information.
Moving from Insider Threats to a Trusted Workforce No organization wants insiders stealing their assets, data, or knowledge—or worse, physically harming others. But ensuring security and safety is only the start. Today’s companies, governments, and militaries need to enable trust in order to excel. It’s like Maslow’s hierarchy of needs, if you remember your first…
Employee Vetting Process: How To More Effectively Verify Applicant Information When Hiring When it comes to hiring, a deficient vetting process can have serious consequences. I’ve run into more than a few companies across industries who’ve chosen to forego background checks for employees, stating the expense just isn’t worth it. Generally, companies that simply take…
Following several conversations with customers and partners and due to specific online reports, we have noticed a pattern that deserves attention. Understandably, some people are confused about the differences between the powerful voice technologies becoming prevalent in our professional and personal lives. Unfortunately, combined with privacy and legal concerns, this lack of understanding can feed…
The COVID-19 pandemic has challenged both commercial and government organizations to grow their remote workforces. As organizations rush to find suitable online meeting tools, virtual private networking (VPN) technology, and sharpen remote workforce policies – investing in insider threat policies and tools should also be a priority. Without in-office interactions, gone are the days of…
Fraudulent practices during the pandemic & how can they be better detected Fraudulent practices have always been present in society. In the age of coronavirus, there are more temptations for fraudsters than ever. In its fraud and corruption guidelines, The European Bank for Reconstruction and Development defines fraudulent practices as, “Any act or omission, including…
This fast-paced era in which we live, work and thrive is increasingly populated by many types of technologies, including ones that focus on human speech and voice information. In addition to the ease of accessibility, and the economical repositories for storing this data, robust artificial intelligence (AI) driven tools that detect, distill, and translate specific…
Attitude of Gratitude As ‘Stay at Home’ orders continue throughout the U.S., ACGR team members share how they are paying it forward in the next edition of the “attitude of gratitude” blog series. John Zaal, Operations We are supporting local restaurants by ordering delivery or take-out. With 3 young children at home, we are…
Attitude of Gratitude Dealing with a worldwide pandemic is a new experience for all of us, and as we each try to navigate our new normal during this time of uncertainty, we recognize the dramatic impact this is having on so many families physically, mentally, emotionally and financially. Service is a cornerstone of our…
What is Your Voice Strategy? As technology evolves and advances, leaders are constantly on the lookout to evaluate and assimilate solutions that drive business value. In many functional areas, new technologies add incremental advances in efficiency. Periodically, a technology comes along that creates a tectonic shift in the landscape that markedly changes the nature…
Enterprise Risk Management Maturity in Insurance Companies How Mature is Your Insurance Company’s Enterprise Risk Management System? Many companies are unprepared for risk. A 2019 study found that only 31% of companies had an Enterprise Risk Management (ERM) system in place. In the study’s insurance, finance, and real estate industry group, only 29% of respondents…
Six Hiring Best Practices in 2020 It’s an irony of our times that as technology becomes more powerful and widespread, hiring the right people becomes ever more critical. How do you know they have the skills and experience stated on their resume? This irony doesn’t apply to just technical roles, either. Human abilities such as…
How Voice Analytics Helps Insurance Carriers The business of insurance often comes down to a series of simple questions that form an agreement between insurers and their customers. In underwriting, those questions could be short, yes-or-no queries such as: Do you use tobacco? Has your business changed significantly since the last renewal? Has…
Three Insurance Trends for 2020 In 2020, the insurance industry will lose its image as old-fashioned and bureaucratic. It will need to. The coming year, and probably the coming decade, offers a changing and challenging business environment where changing weather patterns and constant technological innovation drive disruption while customers demand high levels of service…
Who’s Driving Change in the Insurance Industry? You and me! After attending my first InsureTech Connect event this fall, I was impressed with the level of commitment and dedication to the InsurTech industry by all the key players in the ecosystem. From 7 am coffee to way past 6 pm in the exhibit hall, the…
Insurance Technology & Underwriting Risk: What’s Next? If you are reading this, you or someone from your organization may have attended InsureTech Connect 2019 and learned about the latest in insurance technology. Now what’s next? You or your team members may be asking yourselves this very question after returning from a sojourn to sin-city. With…
Clearspeed Featured in Aite’s Crawl, Walk, Run: The Evolution of Insurtech Clearspeed Featured in Aite’s Crawl, Walk, Run: The Evolution of Insurtech Clearspeed is proud to be featured in this week’s Aite Group blog publication on the evolution of InsurTech. A timely topic as we head into InsureTech Connect, the biggest insurance event of…
Clearspeed at the APPA Conference 2019 in San Francisco Please join the Clearspeed team at the The American Probation and Parole Association’s 2019 Annual Training Institute in San Francisco August 18 – 20 at booth #518. We look forward to presenting you with our voice risk screening technology that provides human risk assessments for…
The Growing Challenges of Human Risk Gartner Presention by Alex Martin & Chase Hughes NATIONAL HARBOR, MD June 18, 2019 – Gartner Security & Risk Management Summit 2019 — Chase Hughes, President at Ellipsis Behavior Laboratories and Alex Martin, CEO at Clearspeed, an innovative developer and provider of technology-based human risk assessment tools, presented…
Clearspeed Agenda for Gartner Security & Risk Summit 2019 Join the Clearspeed team at the Gartner Security & Risk Management Summit 2019 June 17 – 20 exhibiting at booth #118. Reserve your spot now for our speaking events on the agenda for Gartner Security & Risk Summit 2019. This year’s summit is all about…
Clearspeed Announces Leadership Appointments SAN FRANCISCO, March 19, 2019 /PRNewswire/ — Clearspeed (“AC Global” or the “Company”), an innovative developer and provider of technology-based risk assessment tools intended to reduce the impact of internal and external human-based risk, today announced additions to the Company’s management team and advisors to the board. AC Global announced…
Clearspeed at RSA Conference 2019 The Clearspeed team successfully completed our debut at RSA, the world’s largest security conference, held at the Moscone Center in San Francisco, CA. With over 50,000 attendees, the conference is an exceptional forum to host and promote international educational, professional networking, and awards programs on IT security and human…
Clearspeed Exhibiting This Week at The Insider Threat Mitigation Symposium in Brussels Clearspeed is exhibiting this week at the International Symposium on Insider Threat Mitigation in Brussels, Belgium. The symposium is the ideal forum for creating international awareness, discussion and action on the security of nuclear and other radioactive materials. Kris Brost, Director, US Government…
Hiring in China When Building a Leadership Team Overseas China is hugely popular for outsourcing, along with being a major hub for global business. As a result, if your business gets big enough, you’re eventually going to want to hire a team over there. This can be tricky due to the distance, language barriers,…
Vetting Vendors In China to Prevent FCPA Violations and Show Due Diligence Often, the fault for an FCPA violation doesn’t lie with the company directly. Instead, it comes from a relationship that a company forms with an outside vendor or consultant. This is especially true in China, where it’s common for companies to hire…
When Visa Screening Backlogs Lead To Big Mistakes In Extreme Vetting Did you know someone who feels overworked can experience a 68% reduction in productivity? That’s a concerning statistic for any industry. When that industry is directly responsible for the safety of citizens, a reduction in productivity is a major problem. It’s something…
Minimizing Time Spent Identifying FCPA Compliance Risks And Maximizing Time Spent Mitigating Them A recent study found that 45% of respondents who handle risk compliance believe they spend too much time trying to locate issues. It certainly makes you wonder: If you spend all your time looking for risk, how much time to…
How Third Party Vendors Can Put You At Risk For FCPA Actions Hiring a third party to handle your overseas affairs doesn’t mitigate the risk of FCPA violations. In fact, it can make it worse. A recent court case, The US v. Bourke, showed us how bad a third-party relationship could go when not handled…
How The New Questionnaire Is Changing Visa Screening As part of his ongoing extreme vetting effort, President Trump recently rolled out a new supplementary questionnaire. While many have touted the questionnaire as invasive or overly burdensome, others believe it’s the key to limiting the risk that comes with visa programs. While these programs are…
Comprehensively Managing Risk Using Risk Data as a Service We are living in the age of the acronym. It seems that every day, a new service is created that’s designed to address business issues—though it’s not always entirely clear how. This is especially true in the “anything as a service” industry. These services are…
Managing FCPA Compliance When Dealing With Subcontractors In India India is one of the biggest countries for finding outsourced talent, due to its high population and the educational background of many of the individuals seeking work there. It can be a good place to create a corporate office due to low property costs and…
What Are the Limits of Nondisclosure Agreements and the Security Implications for Your Company? “It’s fine, I got a nondisclosure agreement.” I heard that recently from a friend who’d revealed his source code for a new software to a contractor and it made me flinch. We tend to put a little too much credence…
FCPA Disgorgement and Restitution: The Impact of the Recent Supreme Court Decision The main reason that companies choose to participate in the FCPA’s voluntary disclosure program is because when they do, they can minimize their financial losses. FCPA disgorgement and restitution costs are always much higher than the fines that are levied. However, a…
Combating Segmented Risk as One of the Top Priorities in the Third Offset Strategy When it comes to managing priorities in the Third Offset Strategy, the US military has to prioritize risk. Some risks are more likely and more prevalent than others. The Third Offset Strategy is designed to stay ahead of these risks;…
How to Protect Company Data in Use from Potential Employee Threats Data breach threats are one of the biggest threats to businesses—and these are increasingly becoming insider threats. In a recent poll of UK workers, about 52% admitted to accessing data they shouldn’t have. While often this is done innocuously, it still presents a…
Industry Innovators: Jake Harriman Explains How Technology and Innovation Can Fight Poverty Together Innovation is the cornerstone of security and technology. At Clearspeed, we want to highlight and gain insight from leaders who are revolutionizing their fields. Our Industry Innovators series seeks out the best and the brightest to explore how they are paving…
How Brokerage Firms Can Use RRA to Reduce Liability for Insider Trading If you keep an eye on the financial news, you might notice a trend. It seems that more and more company executives are getting caught engaging in insider trading. It is not that brokers are acting more unethically now than they did…
How FCPA Enforcement Can Impact Overseas Clients It can take a long time for the Supreme Court to decide on something. It makes sense, since it’s the highest court in the US and it’s the one that sets the case law all the other courts must follow. The final decisions of the Court…
Understanding FINRA’s Fine Mitigation Program For Extraordinary Cooperation Most financial authorities in the US offer mitigation programs for firms that choose to cooperate with them, and FINRA is no exception. This is good news for firms that make a concentrated effort to keep their dealings ethical but sometimes are unable to control the…
Fighting Emerging Threats in the Third Offset Strategy With Emerging Technology Some threats that come from conflicts will always be the same. There will always be the threat that the enemy has a larger population or more expansive landmass. There’s the threat of alliances which could create an enemy that’s overpowering or the…
What FINRA Sanction Updates Mean for Your Financial Firm If you’re in finance, then you probably know that FINRA has recently updated its guidance on sanctions. While a lot of it can be pretty dry reading, it’s necessary to understand so you can get your own compliance department on board. The new changes to…
Reducing Your Risk In Workers’ Compensation Cases With Better Triaging and RRA Workers compensation claims can bankrupt a company. I remember it nearly happening to an old acquaintance of mine. He ran a mid-size accounting firm that was very successful. Then, one of his employees slipped on the stairs and applied for workers’ comp.…
The DOJ FCPA Pilot Program: Best Practices, Benefits, and Risks of Cooperation In an ideal world, a company could simply disclose mistakes they have made that violated the FCPA, disgorge assets from the deal, and that would be the end of it. However, that’s not the case in today’s complex financial environment. It’s very…
How Companies Can Avoid FINRA and FCPA Violations If you watch the financial news, then you’ve seen a lot about Venezuelan bonds recently. That’s because more than a few firms suspended trading on these bonds, Morgan Stanley included. There was a particularly prevalent case in the media, that of ex-trader John Batista Bocchino, that…
Creating a Risk Matrix to Proactively Reduce Business Threats “Planning for risk” may sound like a contradiction of terms, but it’s something everyone does. People generally don’t face a lot of individual risk, so it’s easy to manage the risks we know about. We get health insurance to cover illnesses and life insurance to protect…
How to Reduce the Risk Of Employee Theft By Getting to the Root of the Problem “Why would they steal from us? We were so good to them!” That’s one of the first things I hear out of a business owner’s mouth when they discover employee theft. Just about anyone who’s been a victim of…
How Offset Strategies Use Deterrence Theory and Technology to Preserve Peace The term “offset strategies” usually conjures thoughts and ideas about the ways the US military wages war. But, that perception misses a significant aspect of offset strategies. The main goal of these strategies is to never go to war in the first place.…
How the Third Offset Strategy Leverages Public-Private Partnerships When most people hear about public-private partnerships, they think of things like baseball stadiums and state lotteries. These partnerships, commonly called P3s, have been around in some form or another for decades. This is also true in the Third Offset Strategy, a major component of which…
Building an Enterprise Risk Management Framework for Companies of All Sizes When you assess risk for a living, probably the biggest thing you see is how unprepared companies are for it. I read a report recently that said only 28% of companies had an Enterprise Risk Management system in place. That number is concerning…
Calibrating Identity Management In Enterprise Computing I once worked at a company where my network login name was “Geneva.” It had nothing to do with me, as I inherited the login from a woman who hadn’t worked there for two years. If you are involved with enterprise cyber security, that story probably makes you…
Industry Innovators: Don Faul Explains Why Vision and Teamwork Are the Cornerstones of Successful Enterprise Innovation is the cornerstone of security and technology. At Clearspeed, we want to highlight and gain insight from leaders who are revolutionizing their fields. Our Industry Innovators series seeks out the best and the brightest to explore how they…
Making Better Hiring Decisions Through Multi-Step Vetting A problem with interviews is that they’re largely dependent on charisma. We’ve all met that candidate who had all the right qualifications but just didn’t make much of an impression in person. We often write off those individuals even though they’d be a perfect fit for the company,…
The Importance of Phrasing in a Remote Risk Assessment Interview We always begin a meeting with a new client with the question, “What are your concerns?” It’s a very broad question, designed to narrow down the client’s biggest apprehensions. It’s our jumping off point, the place where we go to start determining what information…
Using Investigative Interviewing in The Private Sector for an FCPA Investigation Dealing with an FCPA violation is never easy. It’s a task that can be even more difficult when the person investigating isn’t sure how to even go about it. Investigative interviewing isn’t a skill that you’re born with. Instead, it’s one that you…
What is The Third Offset Strategy and What Role Does New, Cutting Edge Technology Play In It? Already in defense parlance for a number of years, the Third Offset Strategy is the current iteration of the United States’ long-term and strategic plan to maintain defensive and offensive superiority—and hence, an effective deterrent—over likely adversaries.…
As Consumers Trust More, Businesses Need Cost-Effective Ways of Vetting More Thoroughly I have a friend who has always hated driving, so when Uber came to her area, it was a godsend. Anyone familiar with the ridesharing program knows that it’s seen its fair share of controversy recently, but that hasn’t impeded its success.…
When compared to some other nations out there, the US is not a big country. While we place third for overall population, the two biggest countries, China and India, have populations that are triple the size of ours. China sits at the top, with 1.38 billion, while India isn’t far behind at 1.34 billion. Both…
Is Social Media An Acceptable Resource For Assessing Liability Risk In Life Insurance? I once read a funny story where a life insurance company was trying to deny someone’s disability claim under the LTD portion of their policy. Their evidence in their denial? The person claimed they couldn’t work because they were depressed and…
Building the Best Special Investigations Unit In Insurance Investigations A special investigations unit is a cornerstone of the insurance investigations process. When you’re dealing with potential fraudulent property and casualty insurance claims, SIUs are responsible for providing the evidence the insurance companies need to deny the claim. They are often expected to act autonomously and…
How Tech Can Eliminate Confirmation Bias In Human Resource Management There was a trend about a decade ago where everyone was talking about “the law of attraction.” This came from a metaphysical school of thought where it was believed that if you behaved like good things were going to happen, they would. A friend…
What’s Body Language Really Telling You? Why Tech Is More Telling Than Hand Gestures I once had a coworker who used to fidget. No matter what was going on, he couldn’t hold still. Whether he was shifting in his seat, rubbing his neck, or chewing his nails, he was in constant motion. Most who…
While the US military is designed to protect us, what most people forget is that it’s also a pretty competitive industry. Just as companies like Apple, Intel, and Microsoft must stay ahead of the competition, so does our Department of Defense. Only, in this case, the stakes are much higher. Not only does the technology…
Setting up FCPA compliance best practices probably isn’t something you look forward to doing. Aside from being a pretty dry area of the law, it’s also extremely complex and exposes companies that do business overseas to a lot of risk. A lot of the complexity comes from dealing with multiple markets, as bribery in one…
The job market is competitive these days. One study I read reported that for every job posting, there were 118 applicants. While those numbers are probably skewed to entry-level positions, it’s still an industry-wide fact; it’s a hirer’s market. The only downside is that finding the right candidate takes a lot more work. You have…
What the Development of FBI International Corruption Squads Means for Your Business The FBI is taking a hard line against businesses who engage in overseas corruption. That’s why we’re seeing the development of FBI International Corruption Squads. The squads are designed to investigate both sides of international corruption, from the entities that take the…
If there’s any cyber-attack that has an ominous name, it’s ransomware. This type of attack is expected to be one of most pervasive in 2017. It’s easily one of the costliest threats for companies to resolve and because of that, one of the most popular for thieves. The financial industry is a constant target of…
In January alone, trade between the US and the UK accounted for more than $7 billion. That’s only one month of business and it’s still more than most industries will see over the entire year. If you work in the financial industry, it’s highly likely—if not entirely necessary—that you’re going to do business with UK…
Innovation is the cornerstone of security and technology. At Clearspeed, we want to highlight and gain insight from leaders who are revolutionizing their fields. Our Industry Innovators series seeks out the best and the brightest to explore how they are paving new ground nationally and globally in enterprise and entrepreneurship. Lewis Pugh is an ocean…
Money laundering was coined as a phrase back in the mafia’s heyday, when Dons funneled dirty money through laundromats to make it look legitimate. It has only continued to grow since the days of cash-only businesses. Now, it’s a global enterprise and one that might make up as much as 5% of the GDP. If…
Image Source | Flickr user ciocci It’s the call anyone in the financial industry hates to get. The phone rings and your compliance director tells you that you may have an FCPA violation. If there’s a chance that your internal procedures have failed, and you have an exposure, you’ll want to complete an internal investigation.…
Image Source | Flickr user Alex Proimos Not long ago I read a story about two funeral workers who wanted to make some quick cash and thought insurance fraud was the way to do it. They invented a relative, created all the identity documentation, bought an insurance policy, and staged a funeral for her. The…
Image Source | Flickr user asenat29 I once had a colleague who had just returned to the United States after working in Costa Rica for five years. He was an excellent employee except for one issue in particular. He was never on time for anything. If work started at 8:00, he showed up at 8:30.…
Image Source | Flickr user telmo32 The US offers an array of sights and activities for tourists from around the world. While lucrative, tourism can also be a double-edged sword. When a foreign national comes here to enjoy the sights, they must apply for a tourist visa. However, some tourist visas are obtained by people…
Image Source | Flickr user Quentin THEURET If you don’t know what you’re looking for, then the best investigation in the world isn’t going to help you. While we often tout the benefits of doing extreme vetting investigations, we don’t always think about the details of what makes these investigations so effective: the questions. President…
Image Source | Flickr user Moodycamera Photography Even though Trump’s administration has promised to deregulate many provisions of the FCPA, those provisions are still in place at this time, so FCPA compliance must remain a top priority for firms. However, as a wise business owner, you’re probably wondering how much is too much when it…
Image source | Flickr user Celso Flores The refugee crisis and Trump’s controversial executive order on it could be more easily resolved with one thing we just don’t have enough of—time. President Trump initially issued the order as a means of giving those who investigate immigration more time to better manage the process, as well…
Image Source | Flickr user Kevin Dooley It feels like it’s impossible to hide anything these days. Just the other day, a friend of mine looked himself up on Google and was horrified to see that just about everything about him was out there, from his high school basketball photos all the way to his…
Image Source | Flickr user Sebastien Wiertz President Trump’s recent executive order on immigration drew significant criticism from those who feel it’s too broad—specifically in the case of a 90-day suspension of immigration from countries which are deemed “high risk.” This is not designed to permanently prevent entry into the United States. Instead, it’s designed…
Image Source: Unsplash user Jose Martin One thing President Trump has really focused on since taking office is our international relations, and Trump has long been a critic of the Foreign Corrupt Practices Act (FCPA), so it’s likely that he’ll want to update the law. Some of those updates may benefit your company, while others…
Image source: Flickr user Geraint Rowland As you know, President Trump created some controversy when he signed an executive order to renegotiate the North American Free Trade Agreement (NAFTA), specifically with a focus on renegotiation with Mexico. For many U.S. firms who invest in the Mexican market, this is a cause for concern. The agreement…
Image source | Flickr user Yuri Samoilov “Everyone’s an administrator when network access isn’t controlled.” That’s something an IT consultant I knew used to say. He was strict on giving out network privileges, but because of that, the company didn’t suffer a single breach while he worked there. That’s because what he said was true.…
Image Source | Flickr user Flazingo Photos Language evolves in unique ways. One day, a word gets no use at all. The next, everyone is using it. Recently, this has happened with the word “‘kleptocracy.” Once a rarely used way to describe a corrupt government, the FBI now uses it as a platform to recover…
Image Source | Flickr user Steven J The US offers an array of sights and activities for tourists from around the world. While lucrative, tourism can also be a double-edged sword. When a foreign national comes here to enjoy the sights, they must apply for a tourist visa. However, some tourist visas are obtained by…
Image Source | Flickr user gato-gato-gato The lending market is starting to loosen up again, especially in the case of consumer lending. The Fed just upped the interest rate and has reported that three more rate hikes are possible throughout 2017. With the upcoming Trump presidency that is looking to prove quite bank-friendly, both consumers…
Image Source | Flickr user Ibrahim Asad “It’s so hard to find good help these days,” is something that more and more companies are saying when they’re looking for cybersecurity talent. It’s estimated that 80% of organizations face a shortage of workers who specialize in cybersecurity. The reasons for this gap are varied, including the…
Image Source: Flickr user il.irenelee Over the next year, about 70% of enterprises are going to adopt cloud computing, making it clear that the way businesses work is changing entirely. Everyone is now part of a global market, and with this comes the growing need for access to Internet of Things (IoT) devices. While these…
Image Source | Unsplash user Gabriel Rodriguez President-Elect Donald Trump has finally rolled out his much-discussed extreme vetting plan, which includes an ideological test given to individuals looking to relocate to the US. Of course, many wonder how the US government is going to verify the answers to these tests. After all, someone with the…
President-elect Donald Trump once called for “extreme vetting” of immigrants. After he said it, no one agreed or disagreed. Instead, they asked, “What’s extreme vetting?” Trump’s definition of extreme vetting is more of a value test, which involves interviewing prospective immigrants on whether they agree with many American core belief systems, like religious freedom and…
Image source: Flickr user Daliscar1 President-elect Trump has been pulling back on many of his anti-immigration policies following his win. This is unsurprising, as campaigners historically tend to over-promise. However, the US is in a unique position right now, one which is fairly unprecedented. A record number of refugees from Syria and other conflict-ridden regions…
Image Source: Flickr user Ville Miettinen I read a statistic the other day that surprised me. In English speaking countries, about 54% of companies in the customer service industry outsource their call centers, and India is the number one location those companies choose. India has a significant well-educated, English-speaking population. Due to a lower cost…
Here’s something you probably don’t want to hear: For less than $100, anyone can go online and find websites that will help fake job references, produce false education credentials, and even create fictional companies with an online presence to give applicants an edge in getting hired. Operations like this began popping up in the early…
Image Source: Unsplash user Sai Kiran Anagani I recently learned something surprising about property insurance fraud. As it turns out, people were committing this type of fraud long before the industry even existed. The first known case happened all the way back in 300 B.C., when a Greek merchant decided to sink his own ship…
How do you solve a problem like refugee screening? Well, refugee screening is an exercise in risk management, but with one important constraint: in the case of Syrian refugees…
