Clearspeed
Express

Insurance solutions overview

Speed up claims and boost your decision confidence

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Straight through or follow up

Clearspeed Express offers a fast and easy way to identify claims risk for a significant lift in FNOL/ENOL decision making confidence. Instantly elevate your customer experience with powerful, automated voice questionnaires that quickly assess the level of claims risk with Clearspeed Express.

Clearspeed Express significantly reduces your claims cycle for faster processing and a lower OpEx.

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Why use Clearspeed Express?

Clearspeed Express provides a new data point that reveals risk in your customers’ answers to easy, automated questionnaires with greater than 97% accuracy

Improve the customer experience

Speed up decision making and fast-track low-risk customers while freeing skilled adjusters to act on top priority claims.

Optimize operational efficiency

Reduce the impact on your operations with real-time straight through processing, safely settling claims with confidence.

Reduce fraud exposure

Deter opportunistic fraud and flag high-risk claims at initial notice of loss for focused follow up.

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Seamless integration

Our cloud architecture makes it quick and easy to integrate Clearspeed alerts into your claims process.

Anywhere in the claims journey

From FNOL to SIU

Any customer touchpoint

Web, call center, chat

Flexible results delivery

Clearspeed application or API

How it works

Clearspeed delivers unique risk alerts to enable straight through processing, improve operational efficiency and reduce fraud.

How Clearspeed works

Voice

End-user completes short automated yes/no questionnaire by phone

Data Model

Speech is converted into our unbiased and language-independent data model

Analysis

Data is analyzed for the presence of risk-associated vocal characteristics.

Results

Claims risk is scored and results provided via API or web app.

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What our clients are saying?