ClearspeedExpress
Enable insurance customer experience excellence with fast, accurate risk assessment
Straight through or follow-up
Elevate your insurance customer experience and optimize your processes with simple, automated voice questionnaires that quickly assess transactional risk and provide you quick, measured insight to make decisions with greater confidence.
Improve customer experience
Accelerate decision making and fast-track low-risk applications and claims to meet customer expectations, while freeing skilled resources to act on more risky and complex transactions.
Boost operational efficiency
Optimize operational efficiency by enabling straight-through processing with confidence.
Reduce fraud exposure
Deter opportunistic fraud and flag high-risk applications and claims at initial notice of loss for focused follow-up.
Easy integration
Our cloud architecture makes it quick and easy to integrate Clearspeed into your processes.
Anywhere in the customer journey
From application to bind, claims to renewal
Any customer touchpoint
Web, call center, chat
Flexible results delivery
Clearspeed application or API
How it works
Clearspeed delivers unique risk alerts to enable straight through processing, improve operational efficiency and reduce fraud.
Voice
End-user completes short automated yes/no questionnaire by phone
Data Model
Speech is converted into our unbiased and language-independent data model
Analysis
Data is analyzed for the presence of risk-associated vocal characteristics.
Results
Claims risk is scored and results provided via API or web app.
What our clients are saying
I encourage anyone tasked with optimizing the claims process to explore how Clearspeed can boost operational efficiency, reduce fraud, and accelerate speed to pay.
Head of Claims
UK Insurance Carrier
Clearspeed Express resources
Resources
Don’t see what you’re looking for?
Check out our Resources centre or reach out to us at info@clearspeed.com
