ClearspeedExpress

Enable insurance customer experience excellence with fast, accurate risk assessment

Straight through or follow-up

Elevate your insurance customer experience and optimize your processes with simple, automated voice questionnaires that quickly assess transactional risk and provide you quick, measured insight to make decisions with greater confidence.

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Why use Clearspeed Express?

Sometimes a quick assessment or validation is all you need.

Clearspeed Express provides a quick and clear primary measure of application and claim risk, achieved through analyzing your customers’ answers to an easy, automated questionnaire.

Improve customer experience

Accelerate decision making and fast-track low-risk applications and claims to meet customer expectations, while freeing skilled resources to act on more risky and complex transactions.

Boost operational efficiency

Optimize operational efficiency by enabling straight-through processing with confidence.

Reduce fraud exposure

Deter opportunistic fraud and flag high-risk applications and claims at initial notice of loss for focused follow-up.

Simple integration

Clearspeed is a lightweight insertion into your technology stack and a seamless accelerator of your end-user experience. Risk results are available in near real time within our web application or directly via API. Clearspeed offers a secure, universal REST API for seamless integration with any system.

Anywhere in the customer journey

From application to bind, claims to renewal

Any customer touchpoint

Web, call center, chat

Flexible results delivery

Clearspeed application or API

How it works

Clearspeed delivers unique risk alerts to enable straight through processing, improve operational efficiency and reduce fraud.

How Clearspeed works

Voice

End-user completes short automated yes/no questionnaire by phone

Data Model

Speech is converted into our unbiased and language-independent data model

Analysis

Data is analyzed for the presence of risk-associated vocal characteristics.

Results

Risk is scored and results provided via API or web app.

What our clients are saying

Clearspeed Express resources

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Experience how Clearspeed works

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