Insurance
The Next Phase of Clearspeed
Despite our interconnectedness in this increasingly complex and fast-paced world, a pervasive lack…
Clearspeed Welcomes Manjit Rana as GM of UK, EMEA, and APAC Regions
Bringing more than 30 years of insurance experience, alongside spearheading the creation of several…
Insurance Fraud is on the Rise – Are You Prepared for the Perfect Storm?
The Approaching Storm Front The insurance industry has a foundation with customers built on…
5 Ways a New Approach To Voice Analytics Accelerates Claims Payouts in an Era of Increasing Fraud
With technological advances over the past decade, insurers have made strides in implementing…
Five Ways That Claims Benefits From Voice Analytics
Nearly every insurance organization—from local agents to corporate headquarters--uses…
A Better Claims Experience: More Straight-Through Processing, Less Fraud
As an insurance professional you know that the customer claims experience is key to being…
Revealing the ins and outs of various voice-analysis technologies
Following several conversations with customers and partners and due to specific online reports, we…
Weaving Ethics Into the Fabric of the Voice-Analytics Field
[rev_slider slidertitle="Ethics Blog" alias="Ethics-Blog" offset=""] This fast-paced era in which…
Enterprise Risk Management Maturity in Insurance Companies
How Mature is Your Insurance Company’s Enterprise Risk Management System? Many companies are…
Six Hiring Best Practices in 2020
It’s an irony of our times that as technology becomes more powerful and widespread, hiring the…
How Voice Analytics Helps Insurance Carriers
The business of insurance often comes down to a series of simple questions that form an agreement…
Three Insurance Trends for 2020
In 2020, the insurance industry will lose its image as old-fashioned and bureaucratic. It…