Insurance

Improving Straight-Through Processing in Underwriting and Claims with Voice Analytics Technology

The insurance industry is in the midst of a tech-driven shift. With data and analytics capabilities…


Trust Faster

The Next Phase of Clearspeed

Despite our interconnectedness in this increasingly complex and fast-paced world, a pervasive lack…


Clearspeed Welcomes Manjit Rana as GM of UK, EMEA, and APAC Regions

Bringing more than 30 years of insurance experience, alongside spearheading the creation of several…


Insurance Fraud is on the Rise – Are You Prepared for the Perfect Storm?

The Approaching Storm Front The insurance industry has a foundation with customers built on…


5 Ways a New Approach To Voice Analytics Accelerates Claims Payouts in an Era of Increasing Fraud

With technological advances over the past decade, insurers have made strides in implementing…


Five Ways That Claims Benefits From Voice Analytics

  Nearly every insurance organization—from local agents to corporate headquarters--uses…


Claims Experience

A Better Claims Experience: More Straight-Through Processing, Less Fraud

As an insurance professional you know that the customer claims experience is key to being…


Voice Analytics

Revealing the ins and outs of various voice-analysis technologies

Following several conversations with customers and partners and due to specific online reports, we…


Weaving Ethics Into the Fabric of the Voice-Analytics Field

[rev_slider slidertitle="Ethics Blog" alias="Ethics-Blog" offset=""] This fast-paced era in which…


digital world risk management

Enterprise Risk Management Maturity in Insurance Companies

What is Enterprise Risk Management in Insurance Companies? Many companies are unprepared for risk.…


Six Hiring Best Practices in 2023

It’s an irony of our times that as technology becomes more powerful and widespread, hiring the…


Voice Analytics

How Voice Analytics Helps Insurance Carriers

The business of insurance often comes down to a series of simple questions that form an agreement…