Blog

Hear from industry leaders and the Clearspeed team about how voice analytics are helping clients make better decisions at scale and get to trust, faster.

Claims Experience

A Better Claims Experience: More Straight-Through Processing, Less Fraud

As an insurance professional you know that the customer claims experience is key to being…

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California EDD Debit Card

EDD Fraud: Symptom of a Wider Claims Problem

In response to the ongoing COVID-19 pandemic, federal and state governments are offering…

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Employee Vetting Process: More Effectively Verify Applicants

Employee Vetting Process: How To More Effectively Verify Applicant Information When Hiring

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Voice Analytics

Revealing the ins and outs of various voice-analysis technologies

Following several conversations with customers and partners and due to specific online reports, we…

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Identifying Fraud

Identifying & Addressing Threats from Within

The COVID-19 pandemic has challenged both commercial and government organizations to grow their…

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Weaving Ethics Into the Fabric of the Voice-Analytics Field

[rev_slider slidertitle="Ethics Blog" alias="Ethics-Blog" offset=""] This fast-paced era in which…

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attitude of graditude

Attitude of Gratitude | Blog Series

As ‘Stay at Home’ orders continue throughout the U.S., ACGR team members share how they are paying…

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attitude of graditude

Attitude of Gratitude | Blog Series

Dealing with a worldwide pandemic is a new experience for all of us, and as we each try to navigate…

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Voice Analytics

What is Your Voice Strategy?

As technology evolves and advances, leaders are constantly on the lookout to evaluate and…

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digital world risk management

Enterprise Risk Management Maturity in Insurance Companies

What is Enterprise Risk Management in Insurance Companies? Many companies are unprepared for risk.…

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